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Privacy promise. We won’t send you marketing emails you haven’t asked for (or trick you into asking for them).
Best price guarantee. We’ll match any lower online price, so get in touch if you find one.
Our deposit policy differs based on the rate type booked.
For Flexible Rate bookings, no deposit will be charged. Your credit card will guarantee the booking.
For Advance Purchase bookings, full payment will be taken at time of booking.
We accept all of the following card types
VAT & Service is included
Assistance & guide dogs only permitted.
Change a Booking
If you have made a reservation with us directly (either through our website, over the phone, or in person) please email or call us to modify or cancel your booking. Our contact details are at the bottom of this page. If you have booked through a travel agent or other online booking service, you will need to contact them to request your change or cancellation.
Our cancellation policy differs based on the rate type booked. Please check your booking confirmation to see which you booked.
Flexible Rate -
If cancelled by 3pm the day before arrival, no fee will be charged. If cancelled later or in case of no-show, the first night will be charged.
Advance Rate –
Pre-paid, non-refundable rate. If cancelled or in case of a no-show, the full payment will be retained.
The hotel only has a drop off and collection area with two accessible spaces for residential guests.
You need to arrive via Windsor Street which avoids the one way system. Drop off parking is not available at the front of the hotel. The easiest approach is from the M40, Junction 15. Take the A429/A46 towards Stratford.
Use number 12 Windsor Street, CV37 6NL
if you are using a Sat Nav.
Just before the Picture House cinema, turn left into LPS Windsor Street, Surface Car Park. Park on the hatched area at the rear of the hotel while you check in and drop off luggage. There are two main options for parking that will be explained when you arrive:
Pay and display – Windsor Street Surface Car Park - Recommended for all guests, from £1 for 30 minutes up to £14 for 24 hours.
Pay and display – Windsor Street Multi – storey Car Park - Recommended for residential guests, from £1 for up to 1 hour, £10 for up to 24 hours. This car park is situated approximately 200 metres away from the hotel.